Thursday, December 31, 2009

PNR status in IRCTC

PNR status in IRCTC
In India, many choose Indian Railway Network as a mode of transportation since it is the most comfortable transport system with affordable fare. Indian Railways Network is considered to be one of the largest railways in Asia. Waiting listed or under confirmation reservation of tickets is quite common while traveling through Indian railways and the passengers are hurry in the last minutes in order to know the PNR status of their ticket. PNR is an acronym for Passenger Name Record and is most essential number, which acts as a travel record of the passenger.
Components of PNR
Basically, PNR involves five elements which are essential to acquire the reservation. The Requisites of PNR include:
• Ticket details
• Passenger(s) name
• Travel agent’s contact details
• Person’s name who reserved the ticket
• Name of the destination
Technology development
IRCTC has become on the fastest and largest expanding E-commerce website in Pacific Asia and is the most executed website in this region. To obtain the PNR status in IRCTC, the organization has opened a 24/7 call center from where passengers can obtain the PNR status and train information.
PNR status in IRCTC is known for changing the trend to reserve the tickets all over the country. IRCTC is considered as Indian Railway’s subsidiary, and comprises a website from where one can easily reserve the tickets online. Mobile phones and SMS are other unconventional modes to obtain PNR status in IRCTC.
Ways to obtain PNR status in IRCTC
• IRCTC has developed a phone number, 139 for enquiry, which works throughout India and is completely a free service available for small towns and villages as well. A passenger is required to dial 139 from his/her MTNL landline, BSNL landline, Idea, Garuda, Aircel, Airtel and Vodafone enabled phones in order to obtain PNR status in IRCTC. One can also get availability to fax, call back and SMS facility while using above telecom operators. You just need to dial 139 followed by the PNR number to know about the status of your reservation.
• PNR status in IRCTC can also be fetched by just sending an SMS on 5888 or 5676747. Just type PNR followed by the 10 digit number available on the ticket.
You can also fetch PNR Status in IRCTC by accessing the official website www.irctc.co.in from where you can avail information concerning class of accommodation as well as arrival and departure of the train.
source:-ekikrat.in/PNR-status-IRCTC

Monday, November 2, 2009

SCHEME FOR ISSUE OF WAITLISTED E-TICKET

An additional facility of booking waitlist e-tickets is now available for all trains. The salient features are as under:-
1) Name of the passengers whose status is fully confirmed / fully RAC after chart preparation, their names shall appear in charts & they can undertake their journey.
2) Name of the passengers whose names are partly confirmed/partly waitlist or partly RAC/partly waitlist, their names shall appear in charts including the waitlist passengers.
Cancellation of e-tickets by the customer/Agent through Internet is permitted only before chart preparation of the train.For any claims on e-tickets to be cancelled after the preparation of Reservation charts, the user has to send an email at the earliest possible time to etickets@irctc.co.in giving full details of the ticket and stating the claim,which would then be processed by IRCTC with the Railway administration offline and refunds as sanctioned by the Railway administration would be credited back to the user's account.
3) Names of the Passengers who are left out fully(all the passengers in the transaction) on waiting list after chart preparation, their names will be dropped and will not appear in charts. They are not allowed to board the train. If detected traveling in the train, they shall be treated as passenger traveling without ticket as per extant Railway Rules.Their cancellation will be done automatically after chart preparation and refund will be credited back to customer/Agent account electronically.
Source: IRCTC.CO.in

Saturday, October 10, 2009

RESERVATION RULES of Indian railways

Important - for Senior Citizens :- From 1st September 2001 onwards, concession to senior citizens through PRS (Passenger Reservation System) shall be granted only on demand and not by default as at present. The demand for concession shall be made on Reservation Requisition form in the case of reserved tickets. In the case of tickets issued to senior citizens on concession, during journey the concerned passengers are instructed to carry some documentary proof showing their age or date of birth, issued by any Government Institution/Agency/Local Body. like Identity card, Driving License, Passport, Educational certificate, certificate from Local Bodies like Panchayat/Corporation/Municipality, or any other authentic and recognised document. This documentary proof of age should be produced if demanded by some Railway official during the journey.
General Conditions :- The Railway Administration reserves seats, berths, compartments, or carriage in accordance with the rules and conditions published in the Coaching Tariff. A passenger seeking reservation of berth or seats should purchase tickets from the Railway Reservation Offices/Authorised Travel Agency only.
Advance reservations are made generally up to 60 days in advance for all classes and all trains. The period of advance reservation (ARP) is exclusive of the day of departure of the train.
At intermediate stations where the train arrives on the following day, such reservations can be done more than 60 days in advance of date of journey from the intermediate station. ARP is in relation to the date of journey from train originating station. In case of some Inter-city day trains, the ARP is less.
An individual can book only up to six passengers on one requisition form provided all passengers are for the same destination and for the same train.
Only one requisition form is accepted from a person at one time. However, if onward/return journey are involved, 2 or 3 forms can be accepted for the same passengers.
Accommodation will not be reserved without purchase of necessary journey ticket. No reservation of accommodation will be made on provisional basis.
When berths are reserved for passengers, the intention is to provide sleeping accommodation between 9 PM to 6 AM. During 6 AM to 9 PM, the passengers concerned, if required make room for other passengers in compartment up to its carrying capacity.
Passengers are requested to quote PNR number which is printed on each tickets on the top left hand side for any enquiry or complaint relating to reservations.
Reservation ticket issued by the computerised system against pre-bought ticket must be accompanied by the journey tickets on train. Similarly journey cum reservation tickets bearing zero amount are not valid for journey unless accompanied by the valid authority to travel authorising issue of such tickets.
Allotment of accommodation is done by the computer as per pre-defined logic. Efforts are made to provide compact accommodation to persons booked under the same PNR on first come first served basis.
The Railway Administration will endeavour to provide reserved accommodation but does not guarantee the same and will admit no claim for compensation for inconvenience, loss or extra expense due to such accommodation including carriages, not being provided or reserved carriage not been attached to a particular train. The supply of any particular type of carriage or the provision of a particular berth and seat is also not guaranteed.
Departure time printed on the ticket is indicative for the guidance of the passengers. Passengers must ascertain correct timings from the Railway station on the day of journey. Such tickets are printed up to 60 days in advance. Any changes in timing after the issue of ticket can not be advised.
While every endeavour is made to advise changes in Time Table by due publicity, Railway Administration shall not be liable for any claim/compensation if a passenger misses a train on this account.
TRANSFER/RESALE OF TICKETS PROHIBITED :- Under Section 142 of the Railways ACT, journey tickets including any half of a return ticket and season ticket are not transferable.
If any person not being a Railway Servant or an agent authorised in this behalf :
sells or attempts to sell any ticket or any half of a return ticket, or
parts or attempts to part with the possession of a ticket against which reservation of a seat or a berth has been made or any half of a return ticket or season ticket. He shall be punishable under the Railways Act.
In addition, if the purchaser or holder of transferred ticket travels or attempts to travel therewith, he shall forfeit the ticket which he so purchased or obtained and shall be deemed to be travelling without a proper ticket.
PAYMENT THROUGH CREDIT CARDS :- Payment through credit cards for issue of reserved tickets is accepted on some nominated counters of computerised locations in India. In Northern Railway these counters are at IRCA, Reservation Office, New Delhi, Delhi Jn., Sarojini Nagar, Kirti Nagar and Karkadooma and the computerised reservation office, Lucknow .
All Master Cards and Visa Cards are accepted
Source: irctc.co.in